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Emotional intelligence for project managers: the people skills you need to achieve outstanding results

 Format: Print  Author/s: Mersino, Anthony  Call Number: HD69 P75 M475 2013  Publisher: AMACOM, American Management Association  Place of Publication: New York  Date of Publication: 2013  ISBN: 9780814432778  Pages: 278  Language: English  Dimension: 23 cm  Tags: Emotional intelligenceProject management -- Psychological aspectsTeams in the workplace -- Management |
 About the Resource:

Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn’t enough anymore: project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success.


Emotional Intelligence for Project Managers introduces readers to all facets of EI and shows how emotions can be leveraged to meet project goals. They’ll learn how to:

  • set the tone and direction for the project
  • communicate effectively
  • motivate, inspire, and engage their team
  • encourage flexibility and collaboration
  • deal productively with stress, criticism, and change
  • establish the kind of high morale that attracts top performers, and more.


The second edition includes several expanded sections on self-awareness and self-management, as well as a new chapter on using EI to lead Agile Teams and a close look at Servant Leadership. Without the people skills necessary to lead effectively, even the most carefully orchestrated project can fall apart. This indispensable guide gives project managers the tools theneed to create winning teams and get the job done right and on time.

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