No Image Available

12 : the elements of great managing

 Format: Print  Author/s: Wagner, Rodd; Harter, James K.  Call Number: HD38.2 .W345 2006  Publisher: Gallup Press  Place of Publication: New York  Date of Publication: 2006  ISBN: 9781595629982  Pages: 237  Language: English  Dimension: 24 cm  Tags: Executive abilityManagement |
 About the Resource:

12: The Elements of Great Managing is the long-awaited sequel to the 1999 runaway bestseller First, Break All the Rules. Grounded in Gallup’s 10 million employee and manager interviews spanning 114 countries, 12 follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.


The authors weave the latest Gallup insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology, and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.

Submit your review

Create your own review

Market Education
Average rating:  
 0 reviews